Improve Your Relationship With Patients
- CAPTURE a wider range of feedback-not just problems
- Open a PRIVATE channel to easily engage with patients to get feedback, resolve issues & share information
- CONTINUOUS, real-time insights from patients
Increase Patient Satisfaction
- Get immediate VISIBILITY into patient experience
- Easily DISTRIBUTE messages to the appropriate person
- Get actionable insights with DATA and REPORTS from your cloud-based platform
How It Works
Patients use a free mobile app to easily text feedback in real-time. Faster than surveys! Reduce emails, phone calls, & web forms.
Engage in two-way communication with patients to share information, answer questions & privately resolve issues.
The cloud-based platform provides analytics and reports with actionable insights to immediately improve patient satisfaction.
Easy to Use, Mobile Channel
By providing patients with an easy to use text channel, you capture feedback immediately at multiple points of interaction.
Two-Way Personal Engagement
The platform enables two-way personalized engagement to resolve issues, answer questions, deliver information, and prompt actions.
The platform aggregates feedback to provide analytics and reports that give management actionable insights that can be shared with multiple stakeholders across the enterprise.
Management can use actionable insights to improve the patient experience, leading to increased retention and higher revenue.