Features Your Business Needs to Engage
The cloud-based platform is easy to use!
- Send customers messages and push notifications from your business portal
- Easily identify customer sentiment in feedback messages
- Include one-click phone numbers, email addresses or web links in customer messages
- With one click, escalate, notify, or add others to a message to see and/or respond
- Tag messages for data analysis and reporting
- Get real-time visibility into interactions and operations
- Aggregate message data for reporting and analysis
Customers interact on their channel of choice!
Customers can message a business to get help or give feedback at any point in their experience.
Customer information is included in every message so you know who you’re interacting with.
Customers get push notification when they have a message from you.
Customers share valuable feedback in real-time, while it’s fresh in the mind.
The app can be branded for your business.