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Parking Task Force to Host Open House Seeking Public Input

04/08/15 Comments Leave your thoughts

(Noblesville, IN)….The Parking Task Force, appointed by Mayor Ditslear in consultation with the Common Council, has been given the objective to determine and suggest more efficient downtown parking options. The Task Force has announced a series of methods for residents and business owners to share their ideas and concerns regarding parking in the downtown.  The importance of public input throughout the process was emphasized at each of the two initial meetings of the Task Force.  The Task Force is in the information gathering stage and, in addition to reviewing hard data on parking capacity, conditions, and regulations, it seeks to...

Indy Geek Girls Event

03/30/15 Comments Leave your thoughts

Peoplocity is looking forward to meeting the women of Indy Geek Girls! On April 16th, we are presenting an event for the blogger network to come out to Noblesville Town Square and have a night on the town. We’ll be visiting The Ville, AH Collection and Sweet Home Cupcakes. The Indy Geek Girls is a community for the amazing women bloggers of Central Indiana. Their love of social media and sharing a story is perfectly portrayed in their blogs about moms, crafts, fashion, design, food and more. The girls are well versed in the ever changing atmosphere of our society....

Singing Praises of a Server Who Thought Ahead

03/25/15 Comments Leave your thoughts

Sometimes a restaurant just gets how to create a great customer experience and you want to dance through the entire building with glee. Capri Lounge, a local Indianapolis Italian restaurant recently provoked this feeling for me and released my inner Frank Sinatra. I went to the restaurant with a few friends for some good Italian food and an evening of catching up. The comfortable atmosphere made us feel immediately at home, but the service stole the show. Our waitress did more than just take our order and deliver it to the table. She found little ways to make our experience even...

What is Peoplocity?

03/16/15 Comments Leave your thoughts

Meet Peoplocity–a customer service feedback platform that connects consumers to businesses through a free mobile app. Customers can provide feedback and resolve issues with ANY business with this ONE app. Businesses pay a subscription to respond directly and privately to their customers to improve the customer experience.  

A Little Bit About Peoplocity

03/13/15 Comments Leave your thoughts

Peoplocity is a customer service feedback platform that connects consumers to businesses through a mobile app to provide feedback and resolve issues. Technology and personalized service come together in a people-powered customer service mobile application that is changing the nature of the customer experience as we know it. Never before have businesses that care about their reputations had such a valuable, direct, real-time connection to their customers. And never before has the customer had such a voice and such a true ability to put that voice into immediate action to improve their own experiences as well as those of others. Consumers move...

Not Our Cup of Coffee

03/10/15 Comments Leave your thoughts

How long are you willing to wait for a cup of coffee? I would bet no longer than five minutes. More than that and your foot is tapping impatiently as you wait for your first sip of caffeine. I was recently the impatient foot-tapping customer at a local coffee shop. I’d gone to the shop a few times with very positive experiences, so I wanted to share it with my friends. We walked in the door to an untamed and poorly organized day at the coffee shop. Two of my friends received their orders, while the rest of us sat...

HARE CHEVROLET PARTNERS WITH PEOPLOCITY

03/04/15 Comments Leave your thoughts

Contact: Ally Conner Telephone: (317) 565-7905 Email: aconner@hareauto.com Hare Chevrolet and Peoplocity Join Forces to Change How Businesses Reach Their Customers Noblesville, IN: February 16, 2015 – Hare Chevrolet has partnered with Peoplocity, an Indiana-based startup that features a people-powered customer service mobile app, to change the way they engage with their customers. Peoplocity is a resource for businesses to use to gain feedback about what they are doing right and areas they can improve upon to better serve their customers. Business managers of multiple locations and large companies can get valuable, location-based, voice-of-the-consumer data in real-time, well ahead of...

CAMBRIA SUITES PARTNERS WITH PEOPLOCITY

02/19/15 Comments Leave your thoughts

Contact: Cathy Langlois                                                                                                           FOR IMMEDIATE RELEASE Telephone: (317) 442-4332 Email: cathy@peoplocity.com   Cambria Suites and Peoplocity Join Forces to Change How Businesses Reach Their Customers Noblesville, IN: February 17, 2015 –Cambria Suites has partnered with Peoplocity, an Indiana-based startup that features a people-powered customer service mobile app, to change the way they engage with their customers. The partnership is a result of the Noblesville Cares initiative through the Noblesville Chamber of Commerce, Noblesville Main Street and Peoplocity. Peoplocity is a resource for businesses to use to get private, direct feedback on how they are doing and areas they can improve upon...

Brian Bates Joins Peoplocity

02/18/15 Comments Leave your thoughts

Contact: Cathy Langlois                                                                                                                           FOR IMMEDIATE RELEASE Telephone: 317-442-4332 Email: Cathy@peoplocity.com Indianapolis, IN, February 18, 2015 – Peoplocity, an Indiana-based startup that features a people-powered customer service mobile app connecting businesses directly to their customers, announced today that Brian Bates has joined their organization as a Business Development Sales Leader. “Brian brings a passion for and understanding of customer service that is at the very core of Peoplocity. His understanding of business operations will enable him to successfully develop our business partnerships,” said George Klein, Peoplocity Founder/CEO. About Brian: A 2013 graduate of Indiana University’s Kelley School of Business, Brian has a...

When Customer Service Goes Social

02/17/15 Comments Leave your thoughts

Getting and responding to feedback should be a big part of your customer service routine. Let people know how to get in touch with you, and make it easy for them to use those channels. Respond quickly and efficiently.