Our text channel reduce customer
effort, leading to an increase in…
Data from our platform showed
where our client could reduce…
Our client retained customers
and added new business…
Stop Losing Customers
- Let customers easily TEXT feedback, ask questions, and resolve issues
- Get REAL-TIME feedback you can use
- OPEN a private channel to easily engage with customers
Increase Your Revenue
- Get greater VISIBILITY into customer experience
- Get actionable insights with DATA and REPORTS
- Send PROMOTIONS and INFORMATION directly to customers
How It Works
Customers use a free mobile app to easily text feedback in real-time. No surveys, emails, phone calls, or web forms.
Engage in two-way communication with customers to privately resolve issues, share information and respond to questions.
The cloud-based platform provides analytics and reports with actionable insights to improve customer experience.
Easy to Use, Mobile Channel
By providing customers with an easy to use text channel, you capture more feedback at multiple points of interaction.
Two-Way Personal Engagement
Customers can ask questions, send feedback and resolve issues. Businesses can engage privately to resolve issues, respond to questions and send information.
The cloud-based platform aggregates feedback to provide analytics and reports that give management actionable insights that can be shared with multiple stakeholders across the enterprise.
Management can use continuous insights to improve the customer experience, leading to increased customer retention and higher revenue.