Stop Losing Customers

  • Let customers easily TEXT feedback, ask questions, and resolve issues
  • Get REAL-TIME feedback you can use
  • OPEN a private channel to easily engage with customers

Increase Your Revenue

  • Get greater VISIBILITY into customer experience
  • Get actionable insights with DATA and REPORTS
  • Send PROMOTIONS and INFORMATION directly to customers
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How It Works


Capture

Customers use a free mobile app to easily text feedback in real-time. No surveys, emails, phone calls, or web forms.

Respond and Engage

Engage in two-way communication with customers to privately resolve issues, share information and respond to questions.

Actionable Insights

The cloud-based platform provides analytics and reports with actionable insights to improve customer experience.

See how it can work for you

We can help you capture more feedback from your customers. Get deeper insights. And, do more with those insights.
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Feedback-Driven Results

Easy to Use, Mobile Channel

By providing customers with an easy to use text channel, you capture more feedback at multiple points of interaction.

Two-Way Personal Engagement

Customers can ask questions, send feedback and resolve issues. Businesses can engage privately to resolve issues, respond to questions and send information.

Feedback Aggregator

The cloud-based platform aggregates feedback to provide analytics and reports that give management actionable insights that can be shared with multiple stakeholders across the enterprise.

Actionable Insights

Management can use continuous insights to improve the customer experience, leading to increased customer retention and higher revenue.

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