Interview with Jay Baer


George Klein, founder and CEO, of Peoplocity had an opportunity to interview with Jay Baer for his newest book on customer service, “Hug Your Haters”.

Jay Baer is a New York Times Best Selling author and inspirational marketing speaker. His book Youtility is a New York Times Bestseller about “How can we help?” instead of just selling to your customers. He shows businesses how to genuinely help someone and create a customer for life.

Now, Jay Baer is taking on customer service. He approached George Klein about his expertise on customer service. Klein was able to talk about customer service and how Peoplocity can change your perspective on customer service.

Check out Jay’s website for more information on his books and videos of his speeches. Also, follow @jaybaer on Twitter to watch for updates on his new book.

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