10 Trends Impacting CX in 2018 & Beyond-Infographic 08/26/18 Our recent post talked about the 10 biggest trends impacting customer experience in 2018 and beyond. Here is a quick overview of those cx trends. Tags: customer experience, Trends Categorized in: Blog, Consumer Experience About See All Posts By Leave a Reply Cancel reply Your email address will not be published. Required fields are marked *Comment Name * Email * Website Notify me of follow-up comments by email. Notify me of new posts by email.