Customer Experience: The Impact on Engagement
03/22/19Companies are competing based on customer experience (CX)! CX drives decisions about whether or not customers will continue to do business with a company.
Engaging with customers throughout their experience is critical to ensuring a great experience. This infographic provides an overview of the impact of customer engagement on customer experience.
![](https://i0.wp.com/peoplocity.com/wp-content/uploads/2019/03/CE_Data_Infographic_2019.jpg?w=900&ssl=1)
Tags: customer experience
Categorized in: Blog, Consumer Experience, Infographic